David-sized tech for your Goliath-sized ambitions.
Running an independent ski resort means offering the kind of personal touch, local flavor and soul that big chains just can’t replicate. But competing with mega-resorts shouldn’t mean drowning in outdated systems or operational chaos.
Your mountain deserves modern tools that preserve what makes you unique; and gives you the firepower to stand toe-to-toe with the biggest names in the industry.
Tame the volatility.
Giants can absorb bad snow years, changing climate patterns and unpredictable demand. You can’t afford to guess. Use Elevate’s demand forecasting and data-backed planning tools to make smarter decisions about staffing, pricing and operations, no matter the change.
Simplify your systems.
Elevate brings everything together - ticketing, rentals, lessons, guest services and more - in one platform that’s built for lean teams and fast execution..
Don't leave money on the table.
Giants use algorithms - you’re stuck with static pricing. Elevate helps you earn more from lift tickets, lessons, rentals and F&B with dynamic pricing and yield tools.
Match the marketing muscle.
Big resorts automate, personalize, and upsell at scale. With Elevate, you can too - segment guests, target offers and connect marketing directly to ticket sales, ski school bookings and F&B.
Let's level the playing field.
The big guys have bottomless tech budgets, in-house analysts and enterprise platforms. You’ve got capital improvements to fund, local guests to serve and a mountain to run. That’s exactly who we built Elevate for.
Unified operations dashboard
See real-time staffing, ski school bookings and guest activity - all in one place.
Dynamic pricing engine
Maximize yield with tools that adjust pricing automatically.
Smart capacity management
Balance guest experience with profitability, from powder days to holidays.
Customer retention tools
Build loyalty programs that compete with multi-mountain passes - and keep your locals coming back.
Mid-sized resort software vs
Enterprise resort software vs manual processes.
Cost and ROI
Mid-sized resort solutions
- Costs are usually flexible, based on resort size and transaction volume
- Implementation takes anywhere from a few days to a few weeks
- Dedicated in-house IT members are usually not required
Enterprise resort systems
- Costs are generally aimed at enterprise buyers - long term contracts and minimum spends
- Implementation often takes months not weeks
- Generally require at least one dedicated in-house IT member
Manual methods
- No external costs are incurred, but hidden labor costs are abundant
- Implementation is immediate (e.g. Spreadsheet rostering or paper-based rental tracking)
- No IT team members required
Customer support
Mid-sized resort solutions
- Usually emphasise human-first interactions (email or phone) then help centres and tickets
- Flatter structures so easier to escalate if needed
- Multiple customer success members ready to help with process or technical issues
Enterprise resort systems
- Usually enforce ticket submission or self-guided help centers
- Steeper structures so harder to escalate if needed
- Multiple customer success members ready to help with process or technical issues
Manual methods
- Often only one person who can help with process or technical issues. Support is limited by competing priorities, work hours and individuals' holidays
Relevance
Mid-sized resort solution
- Right-sized complexity that provides all the essential tools without the steep learning curve of enterprise software built for multi-resort chains.
- Designed for lean teams
- Does what it needs to straight 'out-of-the-box"
- Balances tools for both local skiers and destination visitors
- Delivers automation and efficiency without requiring a multi-million-dollar IT budget.
Enterprise resort systems
- Designed to meet the needs of the biggest customers, not the majority
- Designed for big, specialized teams
- Powerful but often require expensive configurations to fit a mid-sized resort’s needs
- Generally prioritize mass-market strategies only
Manual methods
- Not applicable
Scalability without lock-in
Mid-sized resort solution
- Often provide continuously improvements without forcing major upgrades.
- Designed for scalable growth across a broader range, e.g. from small to large.
- Generally work with multiple access control systems, e-commerce tools and marketing platforms
Enterprise resort systems
- Tend to force major upgrades every 4-5 years
- Designed for smaller growth range, e.g. from XL to giant.
- Most often lock-in to an ecosystem for all functionality.
Manual methods
- Extremely hard to scale paper/ spreadsheet / document based processes
- No lock-in
Reports & Analytics
Mid-sized resort solution
- Built for your size, gives you what you need to make well informed decisions
- Provide real-time insights
Enterprise resort systems
- Often powerful but overwhelming or require advanced analytics skills
- Provide real-time insights
Manual methods
- Restricted to spreadsheets - difficult to do advanced analysis
- Limited to when data is manually uploaded
Beyond tech - a true partnership.
Staff training and change management support
Seasonal transition support
Data analysis and strategic consulting
