Guest services

The best guest experiencesto keep them coming back.

 

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Perfect experiences

Make it a day to remember

End-to-end guest delight.

Power to (all) the people.

Delight guests, drive repeat visits and make your team happy. Use Elevate to get maximum yield per guest with the lowest cost to serve by: 

  • simplifying the entire purchasing process from start to finish with seamless self-service booking and support
  • digitally embedding e-waivers and product re-loading
  • capturing a premium when demand spikes and offering discounts in slower periods
  • selling to guests where they are through trusted agents and partners

Leaving you free to help those guests who really need your support.

I have to wait? No thanks.

No more boring bits.

Remove the worst part of visiting a resort - waiting.  Elevate, gives guests everything they need to avoid lines from the moment they hit your website. 

Get guests browsing, buying, and managing absolutely everything themselves from the website visit onwards.

  • Want to change lessons? Do it yourself.
  • Forgot to get an extra pass for grandma? Do it yourself.
  • Want to reload for lunch time snacks? Do it yourself.
  • Need to pre-book rentals? Do it yourself, then swing by Click and Collect for a quick grab and go to the snow.

Popular features

eCommerce, dynamic pricing and agent portal. 

Optimize booking flows, cross and up-sell based on profiles and segments, embed e-waivers and product re-loading.

Use dynamic pricing to capture a premium when demand spikes and offer discounts in slower periods to keep bookings flowing. All automatically.

Sell exactly when the guest asks, through your own partner portal. It's like having tons more web stores but the partners do all the work.

"Intouch Elevate has been instrumental in accelerating our digital transformation. We've driven higher conversions, greater yield and consistent year-over-year revenue growth."

— Barb Green, CEO / Owner, Blue Mountain Resort.

Software that grows as you do.*

*No fine print here. Unlike others we don't hide fees or charge for every new feature. 

Tiers and pricing

Essentials.

Targeted for small operators seeking to leverage an integrated solution and maximize organizational efficiency.

Commerce
+
Intelligent Business
+
Personalization Engine

Engagement
+
API Suite

Professional.

Designed for mid/large size operators to leverage technology and data to optimize the customer experience and create value.

Commerce
+
Intelligent Business
+
Personalization Engine

Engagement
+
API Suite

Enterprise.

Optimized for enterprise clients seeking to generate a competitive advantage through advanced engagement.

Commerce
+
Intelligent Business
+
Personalization Engine

Engagement
+
API Suite

What are you waiting for?

Get in touch