Sell out. Without the sellout.
Peak days bring peak pressure - more guests, more moving parts, more at stake. Elevate delivers the visibility, tools and automation needed to keep guests happy, staff calm and revenue flowing - all without compromising your values or your locals.
Make it flow.
On peak days, everything moves fast. Elevate gives mid-sized resorts shared, real-time visibility across the mountain removing silos and creating smooth, in-sync operations:
- Track guest flows, staff availability and pinch points - before there's a problem
- Adjust on the fly when weather, crowds or demand shifts
- Keep every department aligned and informed, without the radio relay
Save the guest experience.
On peak days, one bottleneck can ripple across the whole mountain. Elevate helps you stay ahead of congestion, so guests stay in motion:
- Forecast volume and spread it more evenly across the day
- Spot issues in real time - from jammed rentals to backed-up lifts
- Keep lobbies, lots and lines flowing before frustration builds
Revenue on the rise.
Peak days run smoother when guests arrive ready and pricing adapts in real time. Elevate brings together online booking and dynamic pricing tools to help mid-sized resorts:
- Let guests book lift tickets, rentals and lessons in one smooth, pre-arrival flow
- Sync bookings with expected arrival times to reduce lobby congestion
- Auto-adjust pricing based on demand, conditions, lead time and loyalty
Power to your people - wherever they are.
Conditions shift, guests arrive late, instructors get reassigned; and your frontline team needs to move with it.
Elevate’s mobile tools keep supervisors and staff in control, right from the hill.
- Match instructors, reassign lessons and fill cancellations on the fly
- Coordinate between rentals, lessons and ticketing without leaving the snow
- Keep guests moving and staff feeling equipped, not overwhelmed
Busy days build lasting resorts.
Thrive by getting the most from the moments that matter. Elevate helps make every peak day a step towards being around for the long-term.
Online booking that works for ops.
Let guests book lift tickets, lessons and rentals in one smooth flow - so they show up ready, not confused.
Big resorts have analysts. You have Elevate.
Elevate's dynamic pricing engine lets you respond to snow dumps, school holidays and weekend surges without lifting a finger. Pre-set your rules and let the system maximize revenue across tickets, rentals and more.
From check-in to click-in, in minutes.
On peak days, the rental shop can make or break the guest experience. Elevate helps you move faster with digital waivers, pre-loaded guest info, real-time inventory tracking and automated DIN settings.
Mid-sized resort software vs
Enterprise resort software vs manual processes.
Cost and ROI
Mid-sized resort solutions
- Costs are usually flexible, based on resort size and transaction volume
- Implementation takes anywhere from a few days to a few weeks
- Dedicated in-house IT members are usually not required
Enterprise resort systems
- Costs are generally aimed at enterprise buyers - long term contracts and minimum spends
- Implementation often takes months not weeks
- Generally require at least one dedicated in-house IT member
Manual methods
- No external costs are incurred, but hidden labor costs are abundant
- Implementation is immediate (e.g. Spreadsheet rostering or paper-based rental tracking)
- No IT team members required
Customer support
Mid-sized resort solutions
- Usually emphasise human-first interactions (email or phone) then help centres and tickets
- Flatter structures so easier to escalate if needed
- Multiple customer success members ready to help with process or technical issues
Enterprise resort systems
- Usually enforce ticket submission or self-guided help centers
- Steeper structures so harder to escalate if needed
- Multiple customer success members ready to help with process or technical issues
Manual methods
- Often only one person who can help with process or technical issues. Support is limited by competing priorities, work hours and individuals' holidays
Relevance
Mid-sized resort solution
- Right-sized complexity that provides all the essential tools without the steep learning curve of enterprise software built for multi-resort chains.
- Designed for lean teams
- Does what it needs to straight 'out-of-the-box"
- Balances tools for both local skiers and destination visitors
- Delivers automation and efficiency without requiring a multi-million-dollar IT budget.
Enterprise resort systems
- Designed to meet the needs of the biggest customers, not the majority
- Designed for big, specialized teams
- Powerful but often require expensive configurations to fit a mid-sized resort’s needs
- Generally prioritize mass-market strategies only
Manual methods
- Not applicable
Scalability without lock-in
Mid-sized resort solution
- Often provide continuously improvements without forcing major upgrades.
- Designed for scalable growth across a broader range, e.g. from small to large.
- Generally work with multiple access control systems, e-commerce tools and marketing platforms
Enterprise resort systems
- Tend to force major upgrades every 4-5 years
- Designed for smaller growth range, e.g. from XL to giant.
- Most often lock-in to an ecosystem for all functionality.
Manual methods
- Extremely hard to scale paper/ spreadsheet / document based processes
- No lock-in
Reports & Analytics
Mid-sized resort solution
- Built for your size, gives you what you need to make well informed decisions
- Provide real-time insights
Enterprise resort systems
- Often powerful but overwhelming or require advanced analytics skills
- Provide real-time insights
Manual methods
- Restricted to spreadsheets - difficult to do advanced analysis
- Limited to when data is manually uploaded
Beyond tech - a true partnership.
Staff training and change management support
Seasonal transition support
Data analysis and strategic consulting
