Staff management

Small team. Big mountain.No problem.

 

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Built for teams that do it all.

Elevate gives you people-first tools that help you run lean, schedule smarter, see more and adapt fast - so they can keep the day moving, no matter what.

Right people. Right place. Right on time.

Build dynamic rosters that flex with bookings, snow and guest volume - so you're always covered without overcommitting. 

  • Demand-driven scheduling
  • Live shift updates and reassignments
  • Clear visibility across every department
  • Smart staffing, without the spreadsheet stress.

Shift changes without the spreadsheet shuffle.


Forget texts, paper rosters and “Who’s covering that?” Elevate gives staff mobile access to schedules, swaps and approvalss - no chasing, no delays, just operational stability.

  • Mobile scheduling for staff and leads
  • Built-in approvals and notifications
  • Fewer gaps, less confusion

Payroll that works as you do

Clock-ins, hours worked, lessons delivered - it all flows straight into your payroll or ERP system, without manual spreadsheets or end-of-week scrambling. Elevate helps you have fewer errors, faster paydays and happier teams.

  • Digitally-capture time, shifts and lesson fulfillment by team and individual
  • Automatically sync role-based rates and hours worked
  • Cut down on errors, delays and late-night admin
  • Pay your people right - on time, every time

Mid-sized resort software vs
Enterprise resort software vs manual processes.

Cost and ROI

Mid-sized resort solutions
  • Costs are usually flexible, based on resort size and transaction volume
  • Implementation takes anywhere from a few days to a few weeks
  • Dedicated in-house IT members are usually not required
Enterprise resort systems
  • Costs are generally aimed at enterprise buyers - long term contracts and minimum spends
  • Implementation often takes months not weeks
  • Generally require at least one dedicated in-house IT member
Manual methods
  • No external costs are incurred, but hidden labor costs are abundant
  • Implementation is immediate (e.g. Spreadsheet rostering or paper-based rental tracking)
  • No IT team members required

Customer support 

Mid-sized resort solutions

  • Usually emphasise human-first interactions (email or phone) then help centres and tickets
  • Flatter structures so easier to escalate if needed
  • Multiple customer success members ready to help with process or technical issues
Enterprise resort systems
  • Usually enforce ticket submission or self-guided help centers
  • Steeper structures so harder to escalate if needed
  • Multiple customer success members ready to help with process or technical issues
Manual methods
  • Often only one person who can help with process or technical issues. Support is limited by competing priorities, work hours and individuals' holidays 

Relevance

Mid-sized resort solution
  • Right-sized complexity that provides all the essential tools without the steep learning curve of enterprise software built for multi-resort chains.
  • Designed for lean teams 
  • Does what it needs to straight 'out-of-the-box"
  • Balances tools for both local skiers and destination visitors
  • Delivers automation and efficiency without requiring a multi-million-dollar IT budget.
Enterprise resort systems
  • Designed to meet the needs of the biggest customers, not the majority 
  • Designed for big, specialized teams 
  • Powerful but often require expensive configurations to fit a mid-sized resort’s needs
  • Generally prioritize mass-market strategies only
Manual methods
  • Not applicable

Scalability without lock-in

Mid-sized resort solution
  • Often provide continuously improvements without forcing major upgrades.
  • Designed for scalable growth across a broader range, e.g. from small to large.
  • Generally work with multiple access control systems, e-commerce tools and marketing platforms 
Enterprise resort systems
  • Tend to force major upgrades every 4-5 years
  • Designed for smaller growth range, e.g. from XL to giant.
  • Most often lock-in to an ecosystem for all functionality.
Manual methods
  • Extremely hard to scale paper/ spreadsheet / document based processes
  • No lock-in

Reports & Analytics

Mid-sized resort solution
  • Built for your size, gives you what you need to make well informed decisions
  • Provide real-time insights
Enterprise resort systems
  • Often powerful but overwhelming or require advanced analytics skills
  • Provide real-time insights
Manual methods
  • Restricted to spreadsheets - difficult to do advanced analysis
  • Limited to when data is manually uploaded

Beyond tech - a true partnership.
 

Staff training and change management support

Seasonal transition support

Data analysis and strategic consulting

What are you waiting for?

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