Attract guests, create anticipation, and drive conversions, again and again.
Sell anytime, anywhere with Intouch Elevate's online reservation platform. Purposely built for mobile platforms, the Elevate solution comes standard with advanced capabilities which deliver results.
- Optimized booking flow to secure conversions
- Guest profile management for customer self-service
- Access products, activities & event reservations
- Dynamic pricing to drive higher yields
- Cross sell & upsell functionality designed to increase cart value
- Product reloading for contactless fulfillment
- Electronic waivers offering liability protection
- Group management which streamlines large bookings
- Agent portal and third-party sales to extend distribution
- Marketing analytics including abandon cart tracking
Dynamic pricing to maximize visitation and yield.
Intouch Elevate's dynamic pricing solution drives yield both online and in-resort. An intelligent rules-based engine powers the Elevate dynamic pricing platform to automatically help operators:
- Increase visitation and revenue with advance purchase concepts
- Smooth operational peaks and troughs by attracting more guests on off-peak days
- Drive loyalty by rewarding early bookers
- Increase guest lifetime value through extended booking periods
- Increase yield and smooth cashflow by selling more bundle or multi-day passes
Reservations & Call Center.
Intouch Elevate's reservations and call center capability combines intuitive UI with 360 CRM analytics making for a truly meaningful and guest-centric engagement.
- Faster, smarter processes.
- Trusted, efficient service.
- Scheduled activities and reservation processing.
- Call center operations & product fulfillment.
- Full CRM integration and visibility for the ultimate tailored experience.
- Intuitive graphical interface for time and inventory based product sales.
"Intouch Elevate has been instrumental in accelerating our digital transformation. We've driven higher conversions, greater yield and consistent year-over-year revenue growth."
— Barb Green, CEO / Owner, Blue Mountain Resort.
With an intuitive UI and all the tools you need, Intouch Elevate gives you the freedom to intelligently find, connect, engage and nurture guests leaving time to focus on key messages and strategic campaigns. You can also:
- Personalise with intent through data-driven insights.
- Intelligently segment
- Know the customer with full 360 CRM insights
- Seamlessly connect throughout the journey and across the lifecycle
- Analyse your impact.
From pre-arrival to on-site, Intouch Elevate's electronic waivers ensure compliance and an exceptional guest experience from the outset. Intouch electronic waivers are:
- Quick and easy.
- Customizable for your requirements and to reflect your brand.
- Easily integrated to all purchases environments including online and at the ticket office.
- Available for use on computer, tablet or mobile device.
- Accurate, secure and easily searchable.
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