Perfect experiences
Make it a day to remember
Whether your ski resort has a small team or large, Intouch Elevate is the leader for ski resort management software.
Used by ski resorts across North America and the globe, Intouch Elevate provides the best guest experiences with exceptional revenue growth.
The all new Intouch Elevate is recognised by local ski areas and the ski industry in general as a game changer. The latest technology, fully cloud-based software solutions and exceptional ease of use make Intouch the ski resort management software of choice.
Intouch Elevate
For a seamless guest experience
With a complete, real time view of the guest, you'll gain valuable insight helping deliver exceptional service to delight and inspire. From past visits, to preferred activities, loyalty program membership to associated family members, the Elevate customer relationship management solution helps your team offer personalized recommendations building loyalty in the long run.
More time on the snow
Less time in lift lines
Intouch Elevate's new features and smart technology ensures shorter lines, better experiences and maximum yield. Full end-to-end integration leads to better efficiency, faster throughput, fewer staff and happier guests. Integration to standard, ski industry solutions such as RFID technology and accounting software, ensures existing technology investments are not wasted.
More than just a UI
Ski specific, revenue focused
Intouch Elevate's intuitive user interface optimizes mountain operations and increases operational efficiency thanks to our broad and user-centric software features designed specifically for the ski industry.
"Intouch Elevate has been instrumental in accelerating our digital transformation. We've driven higher conversions, greater yield and consistent year-over-year revenue growth."
— Barb Green, CEO / Owner, Blue Mountain Resort.
Ticketing: sell lift tickets online or at the ticket office.
It's love at first click. Intouch Elevate's intuitive user interface guides users through the ticket sales and booking process offering a seamless experience. Secure checkout, mobile friendly and tight CRM integration will ensure their experience is great from the start.
Elevate is built mobile-first ensuring guests can easily book day tickets or season passes, make online reservations for rentals or ski school and pay no matter where they are or what mobile phone they're using.
For those guests booking at guest services, Intouch Elevate's intuitive POS system provides a guest services environment that requires minimal user training and rapid transactions.
Equipment rentals: the right gear for an epic day.
Intouch Elevate's rental inventory management software systems ensure the right gear is available at the right time. Guests can book rentals online in advance meaning they can provide relevant information, secure the gear they need (for single and multiple days) and rest assured their day ahead will go smoothly all before checkout.
For back office staff the online booking ensures customer details are accurate to speed the fulfilment process. Guests can book in shop too. Tap-and-go capabilities ensure that contract records are quickly located, electronic waivers eliminate the paper and automated inventory tracking is fast & efficient.
Designed to make fleet management quick and easy, Elevate optimizes ski rental shops for guest bookings, daily management and related maintenance.
Ski school: the best for every guest
Full ecommerce integration allows guests to see class and instructor availability, flexi-prices and easily complete online reservations.
Elevate helps you optimize your snow sports operation and deliver a superior experience for your guests, while maximizing your pool of instructors and supporting revenue growth.
Food and beverage: Feed the people, power the experience.
Modelled off industry-standard hospitality technology, Intouch Elevate empowers teams to deliver great guest experiences through simplified POS screens and logical flows.
Due to its tight POS integration, Elevate's inventory management provides up-to-the-minute information enabling you to easily optimize inventory, manage max/mins, review consumption rates, conduct better recipe costing and optimize menu engineering.
Snow sports retail and on-site gift shops
Make retail inventory management a simple task with Intouch Elevate. Combining cashless payments, real-time sales and inventory management, product promotions and more will ensure a positive experience with positive profitability.
Real-time for real growth
See real-time operational trends and act instantly. Optimize operations for maximum efficiency and revenue growth. Outside the day-to-day use the power of machine learning to combine live data from across your business and third parties, such as weather conditions and holidays, to predict and recommend operational improvements.
From dynamic pricing, to just-in-time inventory ordering, from sales forecasting to rostering recommendations. Elevate gives you the edge you need to succeed.
